1. Information Collection
Personal Information: We may collect certain personal information from Customers, including name, billing address, shipping address (if applicable), email address, phone number, and credit card details. When you access the Community through Whop, we may collect certain personal information such as your Discord username, email address, and profile picture.
Transaction Information: We collect transaction details, including the purchase amount, date, time, and description of the products or services purchased.
User Activity: We may collect information about your activity within the Community, including messages, posts, and interactions with other Community members.
2. Use of Information
Services: We use the collected personal information to provide our services and customer support.
Communication: We may use your contact information to communicate with you regarding your purchase, provide subscription updates, respond to inquiries, and address any customer service issues.
Marketing and Promotions: We may use your email address to send you marketing communications about our products, services, promotions, and special offers. You have the option to opt-out of such communications at any time.
Analytics: We may analyze customer data in an aggregated and anonymous form to understand purchase patterns, improve our products and services, and enhance the customer experience.
3. Information Sharing
Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in processing payments, providing service and customer support.
Legal Compliance: We may disclose personal information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our customers or others.
4. Data Security
We implement industry-standard security measures to safeguard the personal information we collect. This includes encryption of credit card information during transmission and secure storage of sensitive data.
Despite our best efforts, no method of data transmission or storage is 100% secure. We cannot guarantee the absolute security of your personal information.
5. Retention of Information
6. Your Rights and Choices
Access and Correction: You have the right to access and update your personal information. If you need assistance, please contact us at email@example.com
Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
Limitations: Please note that certain transaction-related communications are necessary for the completion of your purchase and may not be subject to opt-out.